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Coronavirus (Covid-19) Notice

Important please read our Coronavirus (Covid-19) Notice before making any purchase.

 

Due to Covid19 & higher than usual deliveries, Australia Post & International Courier Carriers are experiencing significant Delays. This is effecting both Express and Standard Postage.

When purchasing products off this website we ask our Customers to be patient and understanding.

As a general rule we ask all our customers to expect your items to be received about approx. 4 weeks after ordering/cleared payment (although they could come sooner, or a little later)

If you require products to be delivered by a certain date, we suggest you make the order as early as possible.

While we are based in Australia we source our products internationally, depending on which product you select it can come from any one of our warehouses located in China, USA, France, Italy or Spain.

In the rare case that an international warehouse was not able to dispatch your item due to Covid19 restrictions or another issue, we will try our best to work through it with the warehouse (before we contact you), should this be unsuccessful, you will receive an email from us informing you of the situation and then we will refund you in full for the un-dispatched item via the same method you purchased it.

If your order was a one item order and you have paid for shipping you will have the cost refunded, if you have ordered multiple items from our store the shipping will not be refunded as the other items will still be required to be sent out.

We thank our customers for your ongoing support.

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